FAQ's

Shipping Related Questions

What does shipping cost and do you offer free shipping? Most of our fabric selections (with the exception of vinyl and leather) are eligible for our ...

Where do you ship? We ship from our Atlanta, Georgia distribution center to destinations within each of the 50 United States and destinations in ...

When will my order ship? We apologize that our order processing has not been consistent during the pandemic and please know we are working very hard ...

How is the fabric packaged? To keep orders wrinkle free, all fabric and vinyl shipments are rolled on a 54" long cardboard spiral tube. The rolled fabric is ...

Order/Buying Related Questions

Can an order be cancelled? Please submit any cancellation request via email (customerservice@decorativefabricsdirect.com) or call 888-633-2658 (toll free) ...

Has my order shipped?
Once your order has shipped, we will send an email to you with tracking information.

Pricing
Orders placed through the website will receive the mill direct price displayed at the time an order is placed. Prices typically change not more often than ...

Are Coupons Available?
Our products are priced at true wholesale, so you don't have to be inconvenienced hunting for coupons to be certain that you a receiving the lowest price. However, we do offer a Free Shipping Coupon for most of our fabric selections ...

Do I have to pay sales tax?
Only if your shipping destination is in Georgia. Current law requires us to charge sales tax only on orders shipped to destinations in Georgia, the state ...

When will my credit card be charged?
We typically pre-authorize a charge at the time a customer places ...

How much yardage is needed?
Decorative Fabrics Direct offers this information to accommodate our customers. We are not responsible for discrepancies in yardage and urge you to consult ...

Do you sell fractional yardage?
Our internet site will only accept full yardage increments. Please call 888-633-2658 (toll free) M-F 8AM-5PM ET to place an order for fractional yardage.

Are all of your fabric selections first quality?
Yes .... our fabric is only first quality. We carefully choose brands ...

Return Related Questions

What Is The Return Policy & Procedure For Shipments To Destinations In The United States?
If we determine the reason for a return is our error or a product defect, please accept our apology and follow the return procedures below to receive a ...

What is the Return Policy For Shipments to Destinations Other Than the United States?
Because of the high cost of air freight and the brokerage and duties involved, returns are not offered for shipments outside of the United States. However, ...

Sample Related Questions

Are Samples Available?
Yes, we encourage you to purchase a sample to see the exact color and weave before you make a final decision to purchase. Although the internet is ...

Are Samples Returnable?
Samples are not returnable.

Contact Us - About Us

How do I contact Decorative Fabrics Direct?
Other than nationally observed holidays, our national service center is available to assist you Monday-Friday 8AM-5PM ET by phone, mail, contact form or email as listed below: ...

About Decorative Fabrics Direct
Located in Atlanta Georgia, Decorative Fabrics Direct is a division of Peachtree Fabrics, Inc. a distributor of residential and commercial decorative ...

Account, Wish List & Password

I forgot my password, what should I do?
You can request an email that will allow you to reset your password. Use the ...

How do I use or view a Wish List?
You must have established an account with a password or be signed in to an existing account before you are able to add or view items on a wish list. ...

How do I create an account?
Click the Register link at the top right side of any page or use this link to Create an Account . Then simply follow the prompts to complete ...

Textile & Leather Information

Common Textile Terms
Acrylic - A synthetic fiber consisting of predominantly acrylonitrile or ...

Genuine Leather Glossary
Buffed Leather- Leather that has the grain removed to alter or correct ...

Genuine Leather Order Information
What is the minimum order quantity? ...

Coupon Related Questions

Are Coupons Available?
Our products are priced at true wholesale, so you don't have to be inconvenienced hunting for coupons to be certain that you a receiving the lowest price. However, we do offer a Free Shipping Coupon for most of our fabric selections with the exception of vinyl and leather and each product page will indicate eligibility by the display of a coupon icon: To qualify for free shipping, which we may choose to ship via FedEx Ground or USPS Priority Shipping, an eligible item must be included on a fabric purchase of $99 or more and the shipping destination must be a US state other than Hawaii or Alaska. Simply enter coupon code freeship2 on the shopping cart page and be sure to select free shipping as your shipping method choice.

Note- Samples always ship free to all US and Canadian destinations via First Class US Mail, no coupon is required.