Find quick answers to your questions below...
Contact Us
How do I contact Decorative Fabrics Direct ?
What are the driving directions to Decorative Fabrics Direct ?
Shipping Policy & Store Pickup
Do you ship to my country?
How is the fabric or vinyl packaged ?
How long will it take to receive my shipped order ?
How much will I pay for shipping and when will my order ship ?
What is the procedure for a store pickup ?
Return & Cancellation Policy
Can I cancel my order ?
How do I make a return ?
Sample Availability
Can I order samples of the fabrics I am interested in ?
About Us
About Decorative Fabrics Direct
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received the wrong product.
My product appears to be defective.
When will my order ship?
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
International Shipping
Do you ship to my country?
Guarantees
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
Are all of your products first quality?
Do you sell fractional yardage ?
How do I view my Wish List ?
If I see insufficient yardage for my needs, will more be available ?
What are the terms and conditions of placing a special order?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I use a coupon?
Additional Support
How do I navigate the site?
Yardage Estimate Charts
How much yardage is needed ?
Textile Definitions
Crypton Fabric
Definition Of RailRoaded Design
Double Rub Abrasion Testing
Fabric Cleaning Codes
Flammability Rating
Lightfast Specification
Sunbrella Outdoor Fabric